What Can You Learn from Employee Push Back?

June 13, 2019 / by Bill Miller posted in Office Etiquette, Managers


Most workplaces (especially those with many employees) are microcosms of society as a whole. Within a company’s walls are individuals of varying ages, races, ethnicities, interests, talents, skills, and temperaments. While most organizations have a hierarchical setup (with management at the top and interns at the bottom), each employee, regardless of their role, age, or life experience has been chosen to be part of the company for a reason.

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Keeping Employees Happy Without a Raise

February 15, 2019 / by Bill Miller posted in Office Etiquette, Managers

Why do most people work? Because they need money. Obviously, one way to keep your employees happy is to give them more money. However, sometimes that’s not feasible. And, sometimes the most highly compensated employees are not happy and leave to take a lower-paying job that offers a better quality of life. Giving employees a raise is definitely no guarantee that employees will be happy. It’s also not the only thing you can do to increase morale in the workplace. Here are several creative ways to keep employees happy without giving them a raise.

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What’s That Smell? Good and Bad Office Smells

January 18, 2019 / by Bill Miller posted in Office Design, Office Etiquette, Facility Managers


When you work in an office, you share more than a common employer. You share the air you breathe. Sometimes that may leave you wishing you had a window you could open up to get rid of the unpleasant smells that inevitably occur in any shared space. We’ve put together some ideas for dealing with offensive office odors – and some interesting information about how you can use scent to boost your employees’ productivity and moods and create a more pleasant work environment.

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Creating A Schedule When You Work from Home

November 1, 2018 / by Bill Miller posted in Office Etiquette, Managers

In 2017, IT provider Softchoice surveyed 1,000 full-time North American office workers who use a computer or mobile device during the majority of the workday. Nearly 75% of respondents said they would quit their jobs to work for a company that would allow them to work from home, even if their salary stayed the same. When it comes to a work perk, working from home is number one on many employees’ wish lists.

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How Can I Improve My Leadership Skills at Work?

September 27, 2018 / by Bill Miller posted in Office Etiquette, Managers

The higher you climb within the ranks of your company, the more responsibility you have. The more responsibility you have, the more important it is to delegate tasks. If you want to increase the likelihood that the tasks you delegate will be completed effectively, you’ve got to hire strong employees. Even more important, though, you’ve got to be an effective leader. Here are six tips to improve your leadership skills.

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4 Ways to Make Office Meetings Fun

September 24, 2018 / by Bill Miller posted in Office Etiquette, Managers

For many businesses, regular office meetings are an essential aspect of the company culture. Meetings ensure that all attendees are on the same page, so to speak, by hearing all parties’ ideas, questions, concerns, misgivings, and suggestions.

Remember the Telephone Game? One person whispers a message to the next person in line, who then passes it along to the next person in line, and this continues until the last person in line announces the message to the group. By then, the message is usually far different than the one whispered by the one who started the progression. Meetings eliminate the Telephone Game effect because all attendees are hearing all information as it’s originally presented. 

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How to Become the Best Listener in the Office

August 28, 2018 / by Bill Miller posted in Office Etiquette, Managers

According to Forbes Magazine, better listening skills could lead to more promotions. An article in the Harvard Business Review proclaims listening to be one of the most effective -- and one of the most overlooked -- leadership tools. Research cited by Wright State University concludes that when you listen effectively, “you will get more information from the people you manage, you will increase others' trust in you, you will reduce conflict, you will better understand how to motivate others, and you will inspire a higher level of commitment in the people you manage.” Ask anyone who studies business or is a successful businessperson and they’ll all probably agree that listening is one of the most important skills for a professional to have.

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3 Ways to Combat the “Us vs. Them” Mentality

May 3, 2018 / by Bill Miller posted in Office Etiquette, Managers

Typically, the larger a corporation is, the more of an unspoken separation there is between departments. Actually, there is also often a very visible separation that sends a message about how high (or low) they rank in the proverbial food chain. There are those with spacious corner offices, those with offices, and those with cubicles (or who work at shared communal spaces, etc.) Especially in very large corporations, these distinctions are necessary based on employees’ roles in the company. A corporate attorney, for example, needs the privacy of an office. So does a CEO.

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Answering the Phone Professionally in an Office Environment

April 26, 2018 / by Bill Miller posted in Office Etiquette, Managers

First impressions are lasting impressions, and in many cases the first contact a customer has with a business is on the telephone. Even more importantly, the first contact a potential customer (or employee) has with a business is on the telephone. Your receptionist plays a more important role in helping you achieve your business development goals than you may realize!

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Perks of Welcoming Pets in the Workplace

December 8, 2017 / by Bill Miller posted in Office Etiquette, Managers

As you prepare to ring in the New Year, you'll likely be updating your 2018 calendar with the birthdays, anniversaries, vacations, etc. If you're a pet lover, another entry you should make is on the week of June 18-22, 2018. It's Take Your Pet to Work Week! Not all companies will be on-board with participating in this annual event. Others, though, are so enthusiastic about the idea of pets in the workplace that they've embraced the concept year-round!

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